1.        Privacy Policy

Effective Date: December 10, 2025

2.        Introduction and Scope

This Privacy Policy (the “Policy“) describes AppMedTM‘s practices. (hereinafter referred to as ” AppMedTM“, “we”, “us”, “us“) regarding the processing of your personal information, as defined in the Definition of “personal information” section below. Specifically, the purpose of this Policy is to explain how and for what purposes AppMed© collects, uses, shares, or otherwise processes your personal information and how we safeguard the privacy of your personal information when you use our website (“Website“).

This Policy applies exclusively to the AppMed Inc. (www.appmed.ai, www.appmed.ca). It does not apply to the services offered through the AppMedTM platform or to the use of our software solutions. These environments are governed by separate policies.

By using our website, you are accepting the practices described in this Policy.

3.        Definition of “personal information”

In this policy, “personal information” generally means any information that can be used, alone or in combination with other information, to identify an individual. This includes information such as your name, postal address, email address, telephone number, technical data associated with your visit (if identifiable), business information or any other contact information. This may also include other types of more technical information, but only when that information can identify you as an individual. Information that is irreversibly anonymized and cannot be associated with an identifiable individual is not considered personal information, if, in all circumstances, it is reasonably foreseeable that such information no longer directly or indirectly identifies the individual.

4.        Personal Information We Collect

The personal information we collect about you depends on the nature of your interactions with AppMed Inc. The following is a description of the personal information we collect about you, based on our potential interactions with you.

4.1.                 Information You Voluntarily Provide

When you interact with our website, we may collect your contact information, such as your name and email address when you fill out a form, professional information when you apply, as well as any information you choose to share with us in your messages.

4.2.                 Data Collected Automatically

We also collect information automatically when you use our website using technologies such as cookies and pixels. The technical information we collect when you visit our website includes information about the device you are using, including (if applicable) your internet, telecommunications or mobile service provider, IP address, device ID, the date and time of your visit, the pages of the website you visit, and the referring URLs of those you came to. Please refer to our Cookie Policy to learn more about how we use cookies and how you can limit the technical information we collect about you.

4.3.                 Iterations With Our Customer Service

When you interact with a member of our customer support team via email or phone, we may collect the following information directly from you:

  • Contact information, including your name, email.

4.4.                 How We Use Your Personal Information

We may use your personal information for general business purposes such as providing or delivering our services, managing our website and app, preventing or reducing business risks, as well as for reasons related to the security of our information system or network. Specifically, we may use your personal information for the following general business purposes:

  • Management of our website. We may use your personal information to manage and facilitate the use of our website, when you visit or access it, which may include the use of cookies and other similar technologies (see our Cookie Policy for more information).

  • Communicate with you. If you contact us with a question or request, we may use your personal information to respond to you. We may also communicate with you for business development purposes, to promote our services and offers, send you our newsletter, facilitate your participation in promotions, and notify you of changes to our services.

  • For other purposes permitted or required by law. We may use personal information without your consent when we are legally permitted or required to do so, for example, to comply with a legal obligation or to protect AppMedTM‘s rights or to enforce or apply our Terms of Use and other agreements, or to detect, prevent, and investigate suspicious, unauthorized, fraudulent activity, illegal or contrary to law.

5.        Who We Share Your Personal Information With

To operate our app and website and provide our services to you, we share information with our business partners. For example, we share information with the following entities:

  • Service Providers. We may use service providers to provide certain services on our behalf, such as data hosting and processing, analytics, marketing, SMS communications, transaction processing, and similar services. As a result, these service providers may process or manage personal information on our behalf. These suppliers must apply appropriate security measures and comply with our instructions.
  • Commercial transactions. We may disclose personal information to facilitate or enable any corporate or commercial transaction involving AppMed Inc. In the event of a merger, acquisition, or business transfer, your information may be transferred in accordance with applicable laws.
  • Internal access. Note that within AppMed Inc., our staff may have access, in whole or in part, to your personal information on a need-to-know basis.

6.        Notice to children under 14 years of age

We do not knowingly collect personal information from individuals under the age of 14. If you are a minor and under the age of 14, you should not provide us with any personal information without the explicit consent of a parent or legal guardian. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact us. If we discover that we have collected personal information from someone under the age of 14 without obtaining the consent of the parent or guardian, we will take steps to delete that information from our systems.

7.        Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes for which the information was collected. However, we may retain your personal information for a longer period of time if required to comply with our legal and regulatory obligations regarding information or record retention. Once expired, the information is: a) securely deleted, or b) irreversibly anonymized

8.        Transfers Outside Québec

Some information is stored in paper format at our employees’ workstations. Your personal information is also stored virtually on multiple servers and platforms, including, but not limited to, AppMed Inc.’s servers, the cloud service provider platforms we use, or the servers of third parties with whom we do business. When you use these platforms, it is likely that your personal information will be transferred to and hosted outside of the province of Quebec or Canada by these providers, including in the United States. Organizations based outside of Canada may not be subject to privacy laws that provide you with the same rights and protections as in the province of Quebec or Canada. Therefore, when your personal information is used or stored in a jurisdiction other than the jurisdiction in which you reside, it may be subject to the law of that foreign jurisdiction, including any law authorizing or requiring disclosure of the information to the government, government agencies, courts, and law enforcement in that jurisdiction.

9.        Your Rights

9.1.                 Under Canadian privacy laws, you have the following rights with respect to your personal information, subject to the limited exceptions set forth in those laws: Right to Information. You have the right to request information from us about our processing of your personal information, including the categories of individuals who have access to your personal information within AppMed© and our applicable retention period.

9.2.                 Right of access. You can ask us if we hold any personal information about you and, if so, you can request access to that personal information.

9.3.                 Right to correction. You have the right to ask us to correct any personal information that you demonstrate to be inaccurate or out of date and to complete any information that you demonstrate to be incomplete.

9.4.                 Right to withdraw consent. You may withdraw your consent to our processing of your personal information to the extent permitted by law and our contractual obligations. However, you understand that in such a case, you may no longer be able to benefit from our products and services.

9.5.                 Right to data portability. Depending on the laws applicable in the region where you reside, you may have the right to ask us to provide you with the personal information you have provided to us in a structured, commonly used technology format, as well as to a third party at your request.

9.6.                 Automated decision-making. AppMed© shall inform you of any use of your personal information for the purpose of making a decision based solely on automated processing of such information as required by applicable laws. In such a scenario and upon request, you may have the right to obtain details relating to the processing of your personal information to make the decision, including to obtain the reasons and the main factors and parameters that led to the decision.

10.  How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information provided in the Contact Us section below.

info@appmed.ca Attention: Privacy Officer.

 Third-Party Sites or Services

This policy does not apply to any third-party sites, pages, or applications that you may access through our products and services, including but not limited to through our website, and we are not responsible for such third-party services. If you follow these links, these third-party sites or services will likely have their own policies on protecting personal information that you should review before submitting your personal information.

11.  Security Measures

We protect and safeguard your personal information by using physical, electronic, and procedural measures appropriate to the volume and sensitivity of the information, the purposes for which it is used, and the format in which it is stored, including safeguards to safeguard your information against loss and theft, as well as from access,  unauthorized disclosure, copying, use, or modification. Specifically, we implement the following measures to protect your personal information, including:

  • Internal policies and procedures that define the roles and responsibilities of our employees, representatives and service providers throughout the lifecycle of an information item and limit their access to that information on a “need-to-know” basis.
  • Physical, electronic, and procedural safeguards that meet relevant standards to protect personal information.
  • If the information is collected or stored electronically, technical safeguards such as encryption, firewalls, passwords, anti-virus software, and similar measures.
  • A designated Privacy Officer to monitor AppMedTM‘s compliance with applicable privacy laws.
  • Training employees on confidentiality and information security; procedures for receiving, investigating, and responding to complaints or inquiries regarding AppMedTM‘s information management practices; and contractual protections to ensure that service providers with whom we share personal information maintain adequate protections and security standards.

Please note that despite these measures, given the inherent risks associated with the use of computer systems, we cannot guarantee or ensure the security and confidentiality of any personal information you transmit or provide. You do so at your own risk.

If you have reason to believe that personal information has been compromised, please contact us using the information provided in the contact us section.

12.   Updates to This Policy

This policy is effective as of the effective date mentioned above and may be amended from time to time at our sole discretion. We recommend that you periodically review this policy as it may be updated or revised from time to time. If we make material changes, we will take reasonable steps to notify you of those changes, including posting the revised policy on our website with adequate notice.

13.  Contact Us

If you have any questions about our processing of your personal information or about this policy, please contact our Privacy Officer in writing at info@appmed.ca to the attention of the Privacy Officer

14.  Cookie Policy

This policy regarding the use of analytics tools and cookies (“Cookie Policy“) describes how and why AppMed Inc. (hereinafter referred to as “AppMed“, “we“, “us“, or “us“) uses cookies, web beacons, and other identification, profiling, and location technologies on our website, app, and in our electronic communications promotional sales (e.g., our resources section).

Our Cookie Policy complements our Privacy Policy and therefore should be read in conjunction with it.

14.1.          What are cookies and what are web beacons?

Cookies are small text files that are downloaded to your device when you visit a website, use a mobile app, or open an email. Cookies allow a website to recognize a device and store information (e.g., your preferences, your use of the website) and retrieve that information each time you access the website.

There are two types of cookies:

(i) first-party cookies and (ii) third-party cookies. Essentially, the two types are technically identical and perform the same functions; The main difference is how they are created and how they are then used.

First-Party Cookies. First-party cookies are created by the website you are visiting. A website can only access the cookies it has placed on your device, so, for example, cookies placed during your visit to a search engine are not accessible by our website.

Third-Party Cookies. Third-party cookies are created by a different website than the one you are visiting and are primarily used for profiling and behavioral advertising purposes. They also allow website owners to provide certain services. This type of cookie can be placed through what is called a web beacon (more on this below). Since a website can only access cookies that it has placed itself, we cannot access third-party cookies placed on our website.

WEB tag.  A web beacon, often referred to as a web beacon, is a transparent image, typically 1 pixel by 1 pixel in size, that is placed on a website or in an email to evaluate how a user interacts with specific content. Web beacons work by sending information with the request to the third-party web server when the web beacon is requested to be displayed.

14.2.          What can you do to control the cookies placed on your device?

Most browsers allow you to configure how cookies are accepted by your browser. Please keep in mind that changing your cookie settings may prevent some websites from working properly. Consult your browser developer’s documentation to learn how to configure cookie settings.

You can also use your browser’s private or incognito mode, which will automatically delete any cookies placed during your use of private mode when all tabs in private mode are closed. Check your browser’s help section to learn more about how Private Mode works.

Some newer browsers have built-in features to block or control content that allows profiling. We encourage you to check the help section of your browser to see if such a feature is offered.

Some browsers may have extensions created by third parties that can be used to manage and delete cookies. If you decide to use extensions, please pay close attention to the extensions you install and the permissions they require.

You can also enable or disable certain cookies and similar technologies that allow us to perform profiling and display ads on third-party sites.

14.3.          How do we use cookies on our website?

To the extent permitted by law, we use cookies and web beacons for the following general purposes:

  • Analyze traffic on our website in general.
  • Adjust website settings based on your device.
  • To help us understand how people use our services and interact with our promotional materials, so that we can improve them.
  • Analyze your interaction with other pages and websites.
  • Help us personalise our approach, responses and services by remembering your preferences.

Specifically, we use cookies and web beacons for the following three purposes:

  • Traffic analysis. We use cookies to understand how you interact with our website. Our partners may also use cookies to analyze your use of our website and provide us with information about your usage.
  • Marketing. Our partners Meta and LinkedIn may use cookies to determine whether our advertisements have been shown to you and, if so, whether you have interacted with them to the extent permitted by applicable law. In these cases, our partners share data and statistics with us regarding the performance of our ads.
  • Direct Communications: We use web beacons in our promotional emails to collect statistics about email opens and interaction with the content in them, for the purpose of analyzing the performance of our promotional campaigns to the extent permitted by applicable law. We use your interaction with our promotional emails as an indicator of your interest in our products and services. We may adjust how we contact you based on your interaction with our promotional emails.

14.4.          Analytics tools to measure interaction with our website and promotional materials

14.4.1.        What you need to know about analytics

Analytics tools are used to collect, analyze, and measure web traffic and user visits to our website to understand and optimize its use. Analytics tools work by gathering information about a visitor’s interactions with one or more web pages. This information may include, for example, the visitor’s IP address.

14.4.2.        What analytics tools do we use on our websites?

We use our service provider to collect information about how visitors use our website. The information is collected anonymously and includes, among other things: a) The country and city from which you are accessing our website, b)

  • The number of visitors to our website and the pages visited.

14.4.3.        How will we use the information we’ve gathered from analytics tools?

We rely on analytics tools to gain insights about you for these primary purposes:

  • To improve our website based on visitor interactions.
  • To evaluate the effectiveness of our promotional campaigns.
  • Gain a better understanding of our visitors’ journey from the initial campaign to becoming customers.
  • Create marketing profiles and qualify potential customers to the extent permitted by applicable law.
  • To carry out targeted advertisements on search engines and social networks to the extent permitted by applicable law.

14.4.4.        What can you do to prevent websites from collecting analytical information?

You can take a variety of steps to prevent a website from collecting details about your visits to our website. You can:

  • Manage the cookies accepted by your browser.
  • Manage the use of cookies by using browser extensions.